Privacy Policy

This Privacy Policy explains the privacy practices for https://hn-supply.com and the MoonShine - Gel & Nails online store. It applies to information collected through this website, including information you provide when creating an account, placing an order, contacting us, subscribing to updates, or using our services.

This policy explains:

• What personal information we collect and how we use it.
• What choices you have regarding the use of your data.
• How we protect your information.
• How you can correct inaccuracies or contact us about your information.

Information collection, use, and sharing

We collect information that you voluntarily provide to us through the website, by email, by phone, through customer support, or through other direct contact. This may include your name, email address, phone number, billing address, shipping address, account details, order details, support messages, and information needed to process an order.

We use this information to respond to you, process and deliver orders, provide account services, handle customer support, prevent fraud, improve the store, and communicate with you about your purchases or service requests.

We do not sell or rent your personal information. We share information only where needed to operate the store, fulfil your request, process payments, ship orders, provide support, comply with law, or protect our rights and customers.

Unless you ask us not to, we may contact you by email about specials, new products, services, updates, or changes to this Privacy Policy, where this is permitted by law and your marketing preferences.

Your access to and control over information

You may contact us at any time using the contact details below to:

• See what personal data we hold about you, if any.
• Ask us to change or correct personal data we hold about you.
• Ask us to delete personal data we hold about you where applicable.
• Tell us about any concern you have regarding our use of your data.
• Opt out of future marketing emails where marketing messages are sent.

Security

We take precautions to protect your information. When you submit sensitive information through the website, we use technical and organisational measures designed to protect that information both online and offline.

Where sensitive information is transmitted online, it should be encrypted and sent over HTTPS. You can usually verify this by looking for the lock icon in your browser or by checking that the page address begins with https.

We restrict access to personal information to people and service providers who need it to perform specific tasks such as billing, order fulfilment, fraud prevention, delivery, account support, or customer service.

Orders

When you place an order, we request information needed to complete the purchase. This may include contact information such as your name, email address, phone number, billing address, and shipping address. Payment information is handled by our payment providers, such as Stripe or another configured payment processor.

We use order information for billing, payment processing, delivery, customer support, returns, fraud prevention, and keeping order records. If we have trouble processing an order, we may use your contact information to reach you.

Cookies

We use cookies and similar technologies on this website. Cookies help the store work correctly, keep you signed in, remember your cart, support checkout, remember your preferences, and improve your shopping experience.

Optional analytics or marketing cookies will only be used after you give consent through the cookie preference panel. Some business partners or third-party services may use their own cookies, for example payment, analytics, advertising, or embedded content providers. We do not control third-party cookies outside the settings and tools those providers make available.

For more detail about cookie categories and consent choices, read our Cookie Policy.

Sharing

We may use outside providers to help run the store, including payment processors, shipping or delivery companies, hosting providers, email providers, fraud prevention services, analytics services, and customer support tools. These providers receive only the information needed to provide their services and are not permitted to use personal information for unrelated purposes.

We may share aggregated or anonymised information that does not identify individual customers for reporting, analytics, or business planning.

Links

This website may contain links to other sites. We are not responsible for the content or privacy practices of those sites. When you leave our website, we encourage you to read the privacy policy of any other site that collects personal information.

Surveys and contests

From time to time, we may request information through surveys, giveaways, promotions, or contests. Participation is voluntary. Information requested may include contact details such as name, email address, phone number, or delivery address, and may be used to notify winners, deliver prizes, monitor campaign performance, or improve the store.

Updates

This Privacy Policy may change from time to time. Updates will be posted on this page with a new last updated date.

Contact